Privacy Policy

At Teknewlogy, we are fully committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

About Teknewlogy

Teknewlogy provides cutting-edge IT training programs and consulting services, specializing in cloud technologies, cybersecurity, business intelligence, and other emerging technologies. Our services are designed to accelerate professional development and digital transformation.

We collect information to provide better services to all our users. The types of information we collect include:

Information You Provide

• ✓Account Information: When you register, we collect your name, email address, phone number, and other contact details.
• ✓Payment Information: For purchases, we collect payment details processed securely through our payment gateway partner, Stripe.
• ✓Course Enrollment: Information related to your course selections, progress, and certifications.
• ✓Communications: Records of your interactions with our support team and any feedback you provide.

Information We Collect Automatically

• ✓Usage Data: How you interact with our website, including pages visited, time spent, and navigation paths.
• ✓Device Information: Technical details about the device and browser you use to access our services.
• ✓Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.

We use the information we collect for the following purposes:

• ✓To provide, maintain, and improve our services
• ✓To personalize your learning experience
• ✓To process transactions and send related information
• ✓To respond to your inquiries and provide customer support
• ✓To send important notices, such as changes to our terms or security alerts
• ✓To detect, prevent, and address technical issues or fraudulent activities
• ✓For analytics and research to improve our offerings

Legal Basis for Processing

• ✓Consent: When you've given us clear consent for specific purposes
• ✓Contractual Necessity: When processing is necessary for a contract with you
• ✓Legal Obligation: When we need to comply with the law
• ✓Legitimate Interests: When processing is necessary for our legitimate business interests

We do not sell your personal data to third parties. We may share information in the following limited circumstances:

Service Providers

We engage trusted third-party companies to perform functions on our behalf, including:

• ✓Payment processing (Stripe)
• ✓Cloud hosting services
• ✓Customer support platforms
• ✓Analytics and marketing services

These providers have access to personal information needed to perform their functions but are contractually prohibited from using it for other purposes.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

We implement comprehensive security measures to protect your information:

• ✓Encryption: All data transmissions are secured with SSL/TLS encryption
• ✓Access Controls: Strict access limitations to personal information
• ✓Secure Storage: Industry-standard security for stored data
• ✓Regular Audits: Ongoing security assessments and vulnerability testing

While we strive to protect your personal information, no security system is impenetrable.

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, contact us at privacy@teknewlogy.com.

We use cookies and similar tracking technologies to enhance your experience. For full details, see our Cookie Policy.

• ✓Essential Cookies: Necessary for the website to function and cannot be switched off.
• ✓Performance Cookies: Help us understand how visitors interact with our website.
• ✓Functional Cookies: Enable enhanced functionality and personalization.
• ✓Targeting Cookies: May be set by our advertising partners to build a profile of your interests.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Our website may contain links to third-party websites or services that are not operated by us. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: