Privacy Policy

Your privacy is our priority. Learn how we protect your data and respect your rights.

Our Commitment to Your Privacy

At Teknewlogy, we are fully committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

We never sell your personal information to third parties, and we implement robust security measures to ensure your data remains protected at all times.

About Teknewlogy

Teknewlogy provides cutting-edge IT training programs, specializing in big data, Hadoop ecosystem, business intelligence, cloud technologies, and other emerging technologies. Our courses are designed to accelerate your professional development and prepare you for industry-recognized certifications.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Information You Provide

  • Account Information: When you register for an account, we collect your name, email address, phone number, and other contact details.
  • Payment Information: For purchases, we collect payment details processed securely through our payment gateway partner, Stripe.
  • Course Enrollment: Information related to your course selections, progress, and certifications.
  • Communications: Records of your interactions with our support team and any feedback you provide.

Information We Collect Automatically

  • Usage Data: How you interact with our website, including pages visited, time spent, and navigation paths.
  • Device Information: Technical details about the device and browser you use to access our services.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your learning experience
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send important notices, such as changes to our terms or security alerts
  • To detect, prevent, and address technical issues or fraudulent activities
  • For analytics and research to improve our offerings

Legal Basis for Processing

We process your personal information only when we have a legal basis to do so, including:

  • Consent: When you've given us clear consent for specific purposes
  • Contractual Necessity: When processing is necessary for a contract with you
  • Legal Obligation: When we need to comply with the law
  • Legitimate Interests: When processing is necessary for our legitimate business interests

Information Sharing and Disclosure

We understand the importance of keeping your information confidential. We do not sell your personal data to third parties. We may share information in the following limited circumstances:

Service Providers

We engage trusted third-party companies to perform functions on our behalf, such as:

  • Payment processing (Stripe)
  • Cloud hosting services
  • Customer support platforms
  • Analytics and marketing services

These providers have access to personal information needed to perform their functions but are contractually prohibited from using it for other purposes.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data transmissions are secured with SSL/TLS encryption
  • Access Controls: Strict access limitations to personal information
  • Secure Storage: Industry-standard security for stored data
  • Regular Audits: Ongoing security assessments and vulnerability testing

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your data transmitted to our site.

We maintain security incident response procedures to address any potential data breaches in compliance with applicable laws.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we hold about you and ask us to correct, update, or delete it.

Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Withdraw Consent

Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Opt-Out of Marketing

You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable laws.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies

These are necessary for the website to function and cannot be switched off. They include features like secure login and shopping cart functionality.

Performance Cookies

These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These enable enhanced functionality and personalization, such as remembering your preferences.

Targeting Cookies

These may be set through our site by our advertising partners to build a profile of your interests.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Intellectual Property Rights

All content on our website, including course materials, is protected by copyright and other intellectual property laws:

  • You may electronically copy or print portions of our website for personal, non-commercial use only
  • Sharing of login credentials or course materials is strictly prohibited
  • Unauthorized use may result in account termination and legal action

Teknewlogy retains all rights to our proprietary content and technology unless otherwise specified.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • By email: privacy@teknewlogy.com
  • By mail: One Glenlake Parkway, Atlanta, GA 30328
  • By phone: (404) 620-2038

Our Data Protection Officer can be reached at dpo@teknewlogy.com for any privacy-specific concerns.

Have Questions About Your Privacy?

Our team is ready to address any concerns you may have about your personal data and our privacy practices.

Contact Our Privacy Team